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Our Extended Support Program

Peace of mind at every stage of your project*

Our Extended Support Program

Peace of mind at every stage of your project*

Here when you need us

If the unexpected happens, our team of experts can help you get back up and running quickly. Reach out to learn more about how we can best support your project.
5 Year Warranty
Peace of mind comes from knowing your systems will be covered under warranty for a full 5 years.
24/7 Technical Support
Need help now? Our experts are available 24/7 to help you get back up and running, fast.
Advance Hardware Replacement
Get a replacement system quickly to minimize impact to your business.
Expert Engineering Consultation
Get direct access to our team of hardware experts to evaluate the technical details of your project.
BIOS & Imaging Services
Create a custom BIOS image, or let us pre-image your systems with your proprietary software.
Enhanced Lifecycle Management
Receive updates about any changes to your product for revision sensitive deployments.

Contact our team to learn more

All fields required *

*Conditions and restrictions apply. Minimum purchase of €100,000 in preceding 12 months required to qualify for OnLogic Extended Support Program.

OnLogic offers Free Economy Shipping within the Netherlands, Germany and Belgium on all online orders of €200 and above. If your purchase qualifies for Free Economy Shipping, you will see this option available at the time of checkout.


For American customers, we have a website and store located in the United States at www.onlogic.com/. If there is something you don't see on the American site, please contact info.eu@onlogic.com.

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Shipping

Customers are responsible for all shipping and insurance charges. OnLogic will ship anywhere in the U.S., Canada and, at its discretion and under specific terms, to other international destinations. If items ordered are in stock and customer payment is confirmed, orders consisting solely of components (no built systems) that are placed before 5 p.m. eastern standard time usually ship the same business day if using UPS as the shipping method.


Please note: this is not guaranteed. Orders for products consisting of multiple components that have been assembled into a system by or for OnLogic usually require 3-5 full business days for building and testing. Volume Orders may take longer. Rush orders for systems must be placed by 1:00 p.m. eastern standard time in order to ship by the end of business the next day.


Detailed Shipping Information International Information