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Contact Support & Returns

Use the forms below to reach out to our Technical Support Specialists for questions about OnLogic products.
 

If you would like to contact Technical Support by phone, you can reach them at +31 88 5200 702, M-F 8:30 - 5:30 ET.

 

Tech Support & Returns

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Phone: +31 88 5200 700
 
 
Contact Us via Email
 

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info.eu@onlogic.com
Email: info.eu@onlogic.com
 
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OnLogic offers Free Economy Shipping within the Netherlands, Germany and Belgium on all online orders of €200 and above. If your purchase qualifies for Free Economy Shipping, you will see this option available at the time of checkout.


For American customers, we have a website and store located in the United States at www.onlogic.com/. If there is something you don't see on the American site, please contact info.eu@onlogic.com.

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Shipping

Customers are responsible for all shipping and insurance charges. OnLogic will ship anywhere in the U.S., Canada and, at its discretion and under specific terms, to other international destinations. If items ordered are in stock and customer payment is confirmed, orders consisting solely of components (no built systems) that are placed before 5 p.m. eastern standard time usually ship the same business day if using UPS as the shipping method.


Please note: this is not guaranteed. Orders for products consisting of multiple components that have been assembled into a system by or for OnLogic usually require 3-5 full business days for building and testing. Volume Orders may take longer. Rush orders for systems must be placed by 1:00 p.m. eastern standard time in order to ship by the end of business the next day.


Detailed Shipping Information International Information