





Helix 500 packs Intel® 10th Gen Comet Lake Core processing into a fanless, solid state platform engineered for the challenges of edge computing environments
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With an incredible performance to size ratio, Helix 500 packs desktop processing performance into a fanless, silent mini-pc. Powered by Intel 10th Gen Comet Lake Core processing, Helix 500 can accommodate up to 64 GB of RAM (contact us for more details), has room for dual SSDs (including NVMe options) and features available VPU accelerators, including Intel Movidius and Google Coral. Need more expansion or graphics capabilities? Check out the Helix 600.
Engineered to survive where other computers would fail, Helix 500 puts you in control of how, and more importantly where, your data is collected and processed. Its fanless construction and 0-50°C operating temperature range allow Helix 500 to operate 24/7 right where you need powerful computing. The system is NRTL safety listed to IEC 62368-1 and comes complete with a CB scheme. EMC compliance testing covers 60601-1-2 4th edition which includes immunity testing to 15kV ESD, 1kV EFT, and 30A/m magnetic immunity, yielding impressive level A results - greater than 2x the protection of standard IT equipment. EMC testing also includes FCC and CE. Helix 500 combines the power of a desktop computer with the flexibility of a PLC, the tolerance of a medical device and the connectivity of an edge gateway, letting you focus on the success of your project, not the reliability of your hardware.
While Helix 500 may be compact, it provides the connectivity you need to interface with your entire infrastructure. With triple independent display support, dual Gb LAN with vPro (depending on the processor selected), available DIO and wide-input 12-24V power with voltage protection, Helix 500 puts you in control of how your information is collected and displayed. With it's small size, high performance and versatile connectivity, the system is ideal for industrial control applications, manufacturing automation or any edge computing project that demands reliable performance in challenging or space constrained environments.
*vPro Features today are inclusive of Performance Optimization, Reliable Network Connectivity, Stability, and Long Term Availability
This system can be configured with an integrated cellular modem, pre-certified to operate on many of the world’s most popular cellular carrier networks using a SIM card. Our 4G/5G capable hardware is ideal for today's mobile, edge computing, and Industrial Internet of Things (IIoT) applications. The wireless connectivity has been tested to operate reliably in challenging Electromagnetic Compatibility (EMC) environments (EN 300 328, EN 301 908-2, EN 301 489-17, EN 301 489-52). Many of our systems also include co-location options allowing you to implement Wi-Fi and Bluetooth, in addition to cellular connectivity, at the same time. To take advantage of cellular connectivity, simply configure your system with one of our available cellular modems and then contact your carrier to activate.
Windows Compatibility: Please note, the Intel Whiskey Lake generation of processors no longer support legacy Windows operating systems, including Windows 7. Contact us for more information.
| Hardware Line | Industrial (Fanless) |
| Cooling Type | Fanless |
| Processor Socket | LGA1200 |
| Processor Generation | Comet Lake |
| Processor | Intel Comet Lake Core i3/i5/i7/i9 |
| System Processor Core Options | 246810 |
| Processor Clock Speed Notes | Up to 3.00 GHz (G5900TE) Up to 3.60 GHz (i3-10100TE) Up to 3.70 GHz (i5-10500TE) Up to 4.40 GHz (i7-10700TE) Up to 4.60 GHz (i9-10900TE) |
| Processor Model | Intel Core |
| Motherboard Chipset | Intel Q470E |
| Motherboard Memory Slots | 2 |
| Graphics/GPU | Intel UHD Graphics 630 |
| Memory Type | DDR4 SO-DIMM (non-ECC) |
| Memory Capacity | 64 |
| Memory Clock Speed | 2933 |
| Memory Channels | Dual Channel |
| Number of Displays Supported | 3 |
| Display Mounting Options | VESA Mount |
| Front I/O | 4 USB 3.2 Gen 2 ports 1 Power Button 1 SIM Card slot 1 8-bit DIO port (optional) 1 COM port (optional) 1 Audio jack; line-out, mic-in |
| Rear I/O | 2 USB 3.2 Gen 2 ports 2 USB 3.2 Gen 1 ports 2 Gb LAN ports 3 DisplayPorts 1 12 ~ 24 V, 4-pin DC jack (Terminal block input optional) |
| Expansion Options | 1 Full-size mPCIe (PCIe x1, USB 2.0)1 M.2 2230 E-key (PCIe, USB 2.0, CNVi)1 M.2 2280 M-key (PCIe x4, SATA)1 M.2 2280/60/3042 B-key (PCIe x2, USB 3.0, SATA) |
| Storage Options | 1 M.2 2280 M-Key (PCIe x4, SATA)1 M.2 2280/60/3042 B-key (PCIe x2, USB 3.0, SATA) |
| Expansion Mobile Carriers | AT&T |
| Dimensions | 154 x 50.8 x 210 mm (6.06 x 2 x 8.27") |
| Case Type (Chassis) | Fanless |
| Case Material | Aluminum |
| Case Port Punchouts | 6 Antenna Holes |
| Case Mounting Options | DIN MountVESA MountWall Mount |
| Input Voltage Minimum | 12 |
| Input Voltage Maximum | 24 |
| Input Voltage Type | DC |
| Input Voltage Conversion Note | 12~24 VDC * |
| Power Automotive Features | Wide Input |
| Power Input Connector | 4-pin Mini-DIN4-pin Terminal Block (Optional) |
| Regulatory Certifications | CEEN 55024EN 55032EN 55035EN 60950-1EN 62368-1FCC 47 CFR Part 15 Subpart BREACHRoHS 3 (2015/863/EU)TAA ComplianceUKCAWEEE |
| Temperature (Operating Maximum) | 50 |
| Suitable Environments | DustGeneral OfficeIndustrial |
| Humidity (Non-Condensing Operating Maximum) | 90 |
| Manufacturer Component Warranty | 2 Year Limited Warranty |
| Additional Features | 4G LTEDIO |
| Compatible Software | IgnitionRed Hat |
| Notes | * In certain configurations, this system supports 8-24 V input. Please contact us to learn more. This system has been Red Hat Hardware Certified for compatibility with your Red Hat Enterprise Linux 8 (RHEL8) environment |
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