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MK100-40 Technical Resources

Motherboard Information

ASRock Rack X570D4I-2T Motherboard

Specifications

User Manual

Chipset Drivers

Ethernet Drivers

BIOS Hotkey: F2


How to enable auto power on

The auto power on feature will turn the server on automatically when AC power is connected or when power is restored after an outage.

  • Power on the server and press F2 a few times to access the BIOS
  • Navigate to the Advanced tab
  • Open the Chipset Configuration menu
  • Locate the Restore AC Power Loss option
  • Change it to “Power ON’
  • Press F10 to save & exit, and enter to confirm
  • Auto power on is now enabled


How to determine the BMC / management interface IP Address

  • Press the F2 key at power on to access the BIOS
  • Under the Server Mgmt tab, open the BMC Network Configuration menu
  • The IP address is listed
  • The management interface can be accessed by using this address in a browser on the same LAN

Troubleshooting

Unit does not power up

If the server fails to power on or is unresponsive, clearing the CMOS may help. It will also restore the BIOS to factory defaults. Ensure this procedure is done in a static safe environment. A grounding strap is recommended.

  • Unplug the server completely from power and all peripherals
  • Loosen the captive thumbscrew on the back near the power supply
  • Slide the top panel towards the back of the server and lift it off
  • Locate the clear CMOS solder pads
  • Using a flathead screwdriver or similar conductive tool, short the two pins together for 30 seconds
  • Slide the lid back on, reconnect the server, and power it on
  • It may reboot several times to re-detect hardware
  • If it continues to malfunction, contact technical support.

Storage error

  • Open the unit and inspect the cables going to the 2.5″ SSDs.
  • If either SSD fails inspection, remove the orange Kapton tape and re-insert the connector. Re-apply the tape.

Servicing the fiber card

  • Remove the 4x port protectors if installed
  • Remove the Phillips P2 screw holding the card in place
  • Rotate the retention bracket 90 degrees clockwise

Removal

If the card seems to be stuck in place, use a pair of pliers or similar object to slightly pry up on the bracket as shown.

Installation

Updated on September 7, 2021

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