Fractalia is a leading IT infrastructure software company based in Spain who had worked closely with their Latin American clients to develop a leading digital signage software solution. Finding success with their software, Fractalia needed a capable hardware platform for their digital signage customers. Having run into numerous problems with their previous vendor including hardware failures, peripheral incompatibility, a lack of support and lengthy delivery delays, Fractalia was in search of a company that could effectively and efficiently provide the systems and support that their clients were demanding.
But being a responsible software provider, Fractalia couldn’t simply sign off on Logic Supply hardware before testing it. The problem was that they were in Spain, our systems were here and the logistics of in-person testing were cost prohibitive.
The solution? Set up a remote compatibility testing scenario to allow Fractalia to validate Logic Supply hardware.
Read on to find out how we were able to make the testing possible…